In order to qualify for a return, the item must be unused and in the same condition as it was received, and it should be in its original packaging.
To initiate a return, a valid receipt or proof of purchase is required.
Please refrain from sending the item back to the manufacturer.
There are specific situations where only partial refunds will be granted:
- Visible signs of usage
- Items that are not in their original condition, are damaged, or have missing parts due to reasons not related to our error
Upon approval, a refund will be processed, and the amount will be credited back to your credit card or original payment method within a specified number of days.
You are responsible for covering the shipping costs for the return of the item, as shipping costs are non-refundable. In the case of a refund, the return shipping expenses will be deducted from the total refund amount.
The delivery time for exchanged products may vary based on your location.
For more valuable items, you may want to opt for a trackable shipping service or purchase shipping insurance. We do not guarantee the receipt of your returned item.